After Tommy went home, I felt a "malenky bit sad," like Alex did in
A Clockwork Orange when he was let out of prison--despite two tense months of remodeling hell, I'd more or less got used to him.
When I bought this house in 2003, it's only bathroom needed to be remodelled, but I never had the money to have it done, although I'd talked with Tommy about it for years. We discussed making a complex shower with multiple shower massage heads to aim at the lower back, shoulders, all the places that ache. I offered him $1000 for the labor, but I never managed to come up with the $1000. Still, Tommy sent his tile saw, tile cutter, and Dremel tool home with me one year. The amount of money was ridiculous, and we got older, and stopped talking about him doing the remodel. Eventually, it just seemed ridiculous that he would do it.
But I should explain why I wanted a remodel--to get a luxurious shower wasn't the reason. The bathroom needed remodeling from the time I bought the house. The window frame was completely rotted. Without a doubt, the room originally had no shower. The house was built in 1940. In the houses my Dad built in the 1960s, it still wasn't yet standard to have a tub and shower. According to the LA Times, "In 1940, only 55% of homes with plumbing had what the government considers a 'complete system': hot and cold running water, a flush toilet and a tub or shower. Sixty years later, 99% of homes had all those features.When the room was adapted to have a shower, the wooden window frame wasn't waterproofed"
.
There was only 1/4" badly patched masonite on the plumbing side, and it was particularly bad around the shower. The caulk around the tub was about 1 1/2" thick, but had started to leak in the last couple of years, and the masonite had also started to rot in several places. I kept the window completely taped over with white plastic for years. The sink cabinet wasn't properly installed. Someone had cut a notch out of the door frame to make the countertop fit in the room. Everything was pretty disgusting, although the plumbing worked, but the most disgusting thing was an open cleaning trap in the floor for access to the tub drain. It was about an 8" diameter hole between the tub and toilet that was covered with a steel plate that just sat on the hole.
In August, I found a flyer on my front door advertising the remodeling services of Greg Schmidt, doing business as Pyramid Construction. His logo, a pyramid of course, dominated the design, and there was a feature story by the Quad City Times attached to the services he offered. I asked him why he chose that name for his business, and he didn't seem to know why, but came up with the explanation that Egyptians were great builders. I would never have thought that. Great tomb builders, maybe. Great mathematicians, astrologers, designers, maybe, even architects, but great builders? Pyramid design is a miracle of math, but not of building, even if you believe the propaganda of
Ben Hur. The ancient Egyptians built monuments and lived in on dirt floors. 4000 years ago, in the area now called the Stans, Arabs had plumbing. The Romans had plumbing. Greeks and Persians had plumbing. But, Egyptians mostly didn't. More likely, he named his business after the pyramid scheme--in which he snookered old ladies to empty their bank accounts to support his drug habit.
But, he said he was a graduate of St. Ambrose, and he was a Bettendorf boy, claimed his wife worked at John Deere, and he was the primary caregiver of their 3 kids. He gave me an estimate of $3400 for the bathroom tear out and remodel. I was to provide the fixtures and tiles.
He called me a day later and said he'd do it for $2900 because he was between jobs. I said I'd think about it. I talked to Therese about it, and she suggested asking him to do it for $2400, thinking maybe he come down to maybe $2600 or $2700. I decided to try it, and unfortunately getting involved in a scheme distracted me from doing due diligence, which would have shown immediately that Schmidt was an unrepentant crook. When he called up next, I asked if he'd do it for $2100, and he shocked me by saying yes. I'd already been conned. He still needed a deposit of $1700 to get started to buy materials with--that was half of what he'd originally quoted, and all the money he needed at the moment, for whatever reason. According to his contract, I was to pay another $350 after the tile was up, and the final payment when the fixtures were in place.
Therese was here when he started, and commented that he seemed to have an IQ no higher than 80. The first day he worked he sprained his ankle getting the tub out--him and his drug buddy workers. It was an old cast iron tub. The standard way to get rid of them is to take a sledge hammer to them so you can take it out in buckets. He claimed the tub weighed 450 pounds, an exaggeration of about 100 pounds. Still, a mighty heft for 3 skinny addicts. The weekend Therese was here, we were without hot water. I managed to get him to take a call on Sunday, and he came and declared that the hot water heater was broken. It clearly was not. Tommy installed it new just a couple of years ago. It has a 10-year warranty, and Tommy installed it. As he said, he knew that everything HE did was right. The most obvious thing to suspect was the last guy who did something to the plumbing.
I had suggested that he break it up with a sledgehammer, but he ignored that and every other suggestion I made that would have made the job come out better. He drilled a hole in his finger when he put the subfloor down, and showed it off, playing for pity, which was already in short supply. Couple of days later he called and said he hadn't been in to work on the bathroom, and couldn't come back for quite awhile because a 15' beam fell on his head and knocked him out.
One lonely weekend, 5 weeks after he'd started working on my bathroom, after he repeatededlyfailed to show up, demanded a second payment well before he even began laying tile, and the shockingly inferior quality of the work he had done, I finally gave up my hope that I would soon have a remodeled bathroom. I accepted the fact that this guy absolutely didn't have the ability to finish it, and had every reason to continue to gouge me for money--as long as I held on to hope that he would finish the job, I was vulnerable to his repeated robbery.
I have an empathic appreciation of tradesmen. I grew up in a household where everything worked, nothing squeaked, and the house was a fully, smoothly functioning system. My first job entailed working with union carpenters, electricians, and painters, and I developed a deep appreciation for good problem-solvers, and men who were determined to do a good job, even though the demands of business worked against that. Although most of my employers were nothing short of criminals, I worked for one company in which business was practiced as an ethical concern central to the longevity of prosperity. I learned a lot about how business should be done from that company. It was run by three, and sometimes four, second generation Irish brothers from the South Side of Chicago. Jack was in charge of sales. He often intoned the complaint, "How come we always have time to do things over, but we never have time to do things right?"
Ed was entrusted with finance was vice president, and performed his job conscientiously, putting a fair price on the product, managing corporate finances, and making certain every employee had a share in the profit pie.
Tom, the only useless brother, was the corporate president. He spent most of his time sleeping at his desk. When he wasn't asleep, he rambled through the shop, insulting better men than him who endured his insults only because he had the power to fire them. He had no function in the business. He was a millstone. He was supposed to be in charge of manufacturing, but he never gave his job a moment of thought. He was the youngest of the brothers, and clearly the most stupid. His position was an obvious bone thrown to an incompetent younger brother who needed watching over by his more competent older brothers. His putative status kept him, for the most part, out of the way of doing business. The business didn't need him. The shop could run itself. It had a foreman more than capable of keeping the manufacturing going, as long as Tom was deterred from interfering too much.
Except for Tom, I respected these guys, including most of the men who worked in the shop. Most of them were good at their jobs, took pride in them, and learned their trades through the union apprentice system. That system is much maligned for charges of nepotism and corruption, because you can buy and partially bypass the apprentice system. In my experience, though, when you worked with a union tradesman, you could be confident you were working with someone who was minimally competent. Four years of apprenticeship is nothing to sneeze at. Rising through the levels of apprentice, journeyman, master honors the medieval guild tradition of passing on the skills of a trade or craft through learning in community, conscientious practice, and submitting oneself to the standards of a trade. That means you have committed yourself to a system of holding your work to a standard that is judged by those with expertise in the field, and have improved their work to meet, or if possible, exceed a standard.
That kind of ethic is what I took as standard in a tradesman or craftsman, and what Schmidt completely fails to appreciate. That is what angered me about him. He assumes that the trades are inferior to his meaningless white collar experience and degree in business, that tradesmen make good money for grunt work that anybody can do, and that he could just hang out a shingle pronouncing expertise he didn't even know exists.
Before he began tiling, I suggested a way to lay tiles to make sure the horizontal line is level. He hadn't demonstrated that he had much more than a clue of how to do what he was attempting. He snapped back with a goofy grin, "there are at least five ways of doing something." To be sure, but there aren't five good ways level tile, and there usually aren't five good ways of doing almost anything. All work benefits from efficiences developed by experience and passed down through community with masters in the field. Schmidt's method of hammering 2 nails into the wall beneath a few unwieldy tiles to keep them from sliding down the wall certainly isn't one. The concept of laying tile out before laying it was totally beyond his ken.